Ka99's Privacy Policy

1. Introduction

Ka99 (hereinafter referred to as "we", "us", or "ka99") operates a trusted online Sports Betting and gaming platform for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, and how we use and protect it.

By using ka99's services through our website ka99.ws, mobile app, or any other channel, you are considered to have read and accepted this Privacy Policy. This Policy forms an integral part of our Terms and Conditions.

Ka99 believes transparency is the foundation of trust. That's why we explain exactly what happens to your data in plain language — no hidden clauses, no complicated legal jargon.

2. What Information We Collect

Ka99 only collects information that is necessary to provide our services properly. We never ask for data that is excessive or unnecessary.

Information Provided Directly

• 01 Identity Information: Full name, date of birth, gender, and nationality — for account registration and KYC verification.
• 02 Contact Information: Email address, mobile number, and residential address.
• 03 Identity Document: A copy of your National ID (NID), passport, or driving license — required for KYC purposes only.
• 04 Financial Information: Payment method details (bKash/Nagad number, crypto wallet address). Card numbers and bank PINs are never stored.
• 05 Support Contact: The details of any conversations when you contact us by email or chat.

Automatically Collected Information

When you use ka99, certain information is collected automatically:

3. How Your Information Is Used

We use the data we collect for the specific purposes outlined below. Each purpose is clearly defined and serves the best interests of our users.

• Account Management: To facilitate registration, login, KYC verification, and account security.
• Service Delivery: Accepting bets, processing payments, withdrawals, and issuing bonuses.
• Customer Support: To provide effective assistance in resolving your questions and complaints.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To identify signs of addictive behavior and provide support when needed.
• Legal Obligations: To comply with directives from regulatory authorities and courts.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.
• Contact: To send important updates, transaction confirmations, and promotional messages.

4. Data Sharing & Disclosure

Ka99 never sells your personal data to advertisers or third-party companies. However, information may be shared in the following limited circumstances:

• 01 Payment Providers: With bKash, Nagad, Rocket, or USDT processors — only the information necessary to complete a transaction.
• 02 KYC Verification Services: Approved third-party verification services for identity confirmation — governed by strict confidentiality agreements.
• 03 Legal Authorities: Disclosure of data in compliance with court orders or lawful requests from government authorities.
• 04 Technology Service Providers: For cloud hosting, cybersecurity, and analytics services — these parties act as our data processors, not owners.

5. Cookie Policy

Cookies are small text files stored in your browser. ka99 uses cookies to improve your experience and keep the platform secure.

You can disable non-essential cookies through your browser settings. Note that disabling essential cookies may cause certain features of the site to stop working properly.

6. Data Security Measures

Ka99 uses industry-leading technology to protect your privacy. Our security infrastructure is built on the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: All sensitive data we store is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Enable 2FA on your account for an added layer of security.
• Regular Security Audits: Regular system audits conducted by independent cybersecurity experts.
• DDoS Protection: Advanced firewalls to protect our servers and user data from cyberattacks.
• Access Controls: Only authorized ka99 staff can access data on a need-to-know basis — with full audit logs maintained.

7. Data Retention

Ka99 does not retain data longer than necessary. Retention periods vary depending on the type of information:

After the designated period, data is permanently deleted or anonymized so that you can no longer be identified.

8. Your Privacy Rights

Every ka99 user has full control over their own data. You can exercise the following rights at any time:

9. Protection of Minors

Ka99 strictly provides services to users aged 18 and above only. We take special care to protect the privacy of minors.

• Age is verified at registration and reconfirmed during the KYC process.
• If a user is found to be underage, their account will be immediately suspended and all associated data deleted.
• We never knowingly collect or process data from anyone under the age of 18.
• If parents suspect their child is using ka99, they should immediately support@ka99.wscontact us at.

10. Policy Changes

This Privacy Policy may be updated from time to time as our business and technology evolve. For any significant changes:

• At least 14 Days in Advance You will be notified by email.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, you will be prompted to accept the new policy upon logging into the platform.
• Continued use of our services after any changes will be considered acceptance of the updated policy.

To view a previous version of our Privacy Policy, support@ka99.ws— send us a request and we'll provide a copy of your stored data.

11. Contact Us

For any privacy-related questions, concerns, or requests to exercise your rights, please reach out to us directly. We are always ready to respond.