Enjoy the game — but know your limits. ka99 believes entertainment should always be fun, never a source of stress or hardship. On this page, you'll find the responsible gaming tools and support available to you.
Our goal is for every ka99 user to have an experience that's enjoyable, safe, and fully in their hands.
Online betting and gaming is a leisure activity — much like watching a film or playing cricket. But when it gets out of hand, the fun gives way to anxiety, financial strain, and relationship problems. Responsible gaming at ka99 isn't just about following rules — it's a genuine commitment to the well-being of every user on our platform.
Millions of people across Bangladesh use ka99 every day. To make sure no one falls into problem gaming, we've built a set of effective tools and support systems that are easy to use, free of charge, and completely confidential.
Remember: only bet with money you can afford to lose — never with funds set aside for essential expenses or borrowed money. Responsible Gaming You stay in control of the game — not the other way around.
ka99 is strictly for users aged 18 and above. Keep minors away from gaming.
Never treat betting as a source of income. It is purely a form of entertainment.
Decide in advance how much you're willing to spend each week or month, and stick to it.
Chasing losses is the biggest mistake you can make. Take a break and clear your head.
Decide how long you'll play each day. Spending too much time gaming can get in the way of things that matter more.
Ka99 provides a range of effective tools to keep your gaming experience safe and under control — completely free of charge.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set — to increase them, you'll need to wait 24 hours.
Set a limit on how long you play in one sitting. Once your time is up, ka99 will automatically prompt you to take a break.
A pop-up appears at set intervals showing how long you've been playing and your wins or losses. It keeps you aware.
You can take a break from 1 day up to 6 weeks. During this time, your account will be temporarily suspended.
If you feel you're losing control of your gaming, you can self-exclude for a fixed period of 6 months to 5 years. This takes effect immediately.
View a full history of all your bets, wins, losses, and spending. Clear data helps you make better decisions.
Just a few clicks are all it takes to make sure you're protected.
Log in to your ka99 account and click the profile icon in the top right corner.
Go to "Account Settings" and look for the "Responsible Gaming" section.
Activate whichever you need — deposit limits, time limits, or self-exclusion.
Save changes — they take effect immediately and you'll receive an email confirmation.
If you need help, reach out to us directly via live chat or email support — support@ka99.ws
Gaming addiction can creep up on you — it's not always obvious at first. If you recognize the signs below, it may be time to seek help.
Asking for help isn't weakness — it takes courage. ka99 is here for you, every step of the way.
You've gone beyond your set budget and find yourself unable to stop.
Placing repeated bets trying to win back money you've lost.
Hiding your gaming habits from family or friends.
Feeling irritable, anxious, or moody when you can't play.
You're betting with money meant for essential expenses or funds you've borrowed.
Gaming is causing problems at home or at work.
Answer the question below honestly — it will give you an idea of your gaming habits.
In the past month, have you ever wagered more than your set budget?
Great! You're already playing responsibly. Still, keep ka99's tools active — there's no substitute for staying safe.
Time to be a little more careful. Set a deposit limit or cooling-off period right now. If you need to talk, our support team is here — support@ka99.ws
You don't have to handle this alone — ka99 and specialist organisations are always here for you.
Reach out via our 24/7 live chat support. Our trained team is ready to help with any responsible gaming concerns — with complete confidentiality.
Start a ChatShare your situation confidentially. Our specialist team will respond within 24 hours and guide you toward the right support.
support@ka99.wsThink a family member may have a gaming problem? Contact us — we also assist with third-party requests.
Get HelpOnline Sports Betting has become hugely popular in Bangladesh. From cricket and football to kabaddi, thousands of people bet on their favourite sports at ka99 every day. But with that popularity comes an equally important responsibility to play responsibly.
Responsible Gaming It matters not just for yourself — but for your family and those around you. When someone loses control of their betting, the consequences ripple outward: financial hardship, damaged relationships, and serious harm to mental health. ka99 takes this responsibility very seriously.
If you find that gaming is negatively affecting your daily life — whether it's losing focus at work, neglecting family time, or facing financial pressure — activating self-exclusion is the right call. It's not a sign of weakness; it's proof that you're being honest with yourself.
Ka99's self-exclusion process is completely confidential. Once activated, no deposits or bets can be placed on your account for the duration of the exclusion. Even after the period ends, a 7-day cooling-off period applies so you can reconsider your decision before resuming.
Family members often notice a problem before the person themselves does. If someone close to you is spending excessive time gaming, borrowing money, or being dishonest about it — step in and help them directly. At ka99, self-exclusion requests can also be submitted by a third party. Contact us by email and we'll take the necessary steps while keeping everything confidential.
The most effective way to game responsibly is to set a budget before you start. Each month, subtract all your essential expenses from your income and allocate only a small portion of what's left for entertainment. Keep your gaming budget within that amount. Use ka99's deposit limit feature to set this cap directly on the platform — that way, you simply can't overspend, even if you're tempted.
Remember, there are no guaranteed wins. Betting is entertainment — you can win or lose. Think of any losses as the cost of that entertainment; that mindset is what keeps you in control.
Ka99 strictly prohibits anyone under 18 from using the platform. Age is verified at registration and confirmed again during the KYC process. If you share a device with children or teenagers, keep it password-locked and enable parental controls on the browser. Always log out of the ka99 app when you're done.
Research shows that stress, loneliness, or low moods can lead people to spend more time gaming, which raises the risk of addiction. If you notice yourself turning to gaming during difficult times, take a break and talk to someone you trust. ka99's support team is ready to discuss not just technical issues, but this kind of concern too.
Responsible Gaming An ongoing commitment. ka99 promises to always work toward ensuring a safe and healthy gaming experience for every one of our users.